In the quiet glow of moonlit silver, dreams dance like whispers on the breeze.

We create exquisite pieces that embody beauty, quality, and timeless elegance in every design.

About us

We are passionate about crafting stunning sterling silver jewellery that resonates with elegance and sophistication.

Learn more

FAQs

πŸ’ Product & Material

Q: What is 925 sterling silver?

A: 925 sterling silver is made of 92.5% pure silver and 7.5% other metals (usually copper) for strength and durability. It’s real silver, perfect for everyday wear.

Q: Will the jewellery tarnish over time?

A: Sterling silver may naturally tarnish with exposure to air and moisture, but it’s easy to clean. We recommend regular polishing and safe storage.

Q: Are your products genuine 925 silver?

A: Yes! All our pieces are crafted with certified 925 sterling silver and tested for quality.

🌟 Orders & Customization

Q: Do you offer customized jewellery?

A: Yes, we offer name pendants, rings, and select bracelets with customization options.

Q: How long does it take to process a custom order?

A: Custom orders usually take 3–5 business days before shipping.

🚚 Shipping & Delivery

Q: Where do you ship?

A: We currently ship across India. International shipping is coming soon!

Q: How long will my order take to arrive?

A: Orders are delivered within 5–7 business days across India.

Q: Can I track my order?

A: Yes, a tracking link will be sent via email or SMS once your order is shipped.

πŸ” Returns & Exchanges

Q: What is your return policy?

A: We accept returns within 24 hours of delivery only if the product is damaged or the wrong item was sent.

🧼 Care & Repair

Q: How do I take care of my sterling silver jewellery?

A: Store in a dry place, avoid contact with water, perfumes, or chemicals, and clean gently with a silver polishing cloth.

Q: Do you offer repairs?

A: We offer repair services for eligible products. Please email us at contact@shinesforever.com for details.